Effective Date: 1st July 2023


TheZoo.London (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors (“users,” “you,” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website. By accessing or using our website, you consent to the terms of this Privacy Policy.

Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

Submit a join us form: When you submit a join us form, we may collect your name, email address, phone number, and any other information you choose to provide.

Submit a brief us form: When you submit a brief us form, we may collect your name, email address, phone number, and any other information you choose to provide.

Complete an animal psychology test: When you take an animal psychology test, we may collect information related to your responses and results.

2.2. Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, such as your IP address, browser type, operating system, referring website, and pages visited. This information is used to analyse trends, administer the site, track users’ movements, and gather demographic information.

Use of Information

We may use the information we collect for the following purposes:

To provide and improve our services, including personalised experiences and recommendations.

To communicate with you, respond to your inquiries, and fulfil your requests.

To send you important updates, newsletters, and promotional materials.

To conduct research, analytics, and surveys.

To enforce our terms of service and other agreements.

To protect the rights, property, and safety of our users, ourselves, and others.

To comply with legal obligations.

Disclosure of Information

We may share your personal information with:

Service providers: We may engage third-party service providers to assist us in operating our website and providing our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information.

Your Rights

You have the right to:

Access and obtain a copy of your personal information.

Update or correct inaccuracies in your personal information.

Request the erasure or restriction of your personal information.

Object to the processing of your personal information.

Withdraw your consent at any time.

Lodge a complaint with a supervisory authority.

Website Terms of Use

Any access to or use of TheZoo.London websites (the “Websites”) is subject to and constitutes your acceptance of these Terms of Use.

The Websites are provided by TheZoo.London, a company registered at Companies House in England, with company number [Insert Company Number], and its registered office at [Insert Registered Office Address], United Kingdom (“TheZoo.London”).

TheZoo.London is a company that brings together independent consultants and businesses in need of fractional work.  If we advertise or provide links or information about other services, you will also be dealing and making a contract with the relevant service provider and not with us. 

Your Account

If you create an account with TheZoo.London, then you must keep your login and password details confidential and not allow anyone else to use them. You will be responsible for any use of your account, whether by you or anyone else.

You must not upload to your account or any part of TheZoo.London anything that is in any way illegal, objectionable, or contrary to TheZoo.London policies, or harmful (such as viruses or malware), or that breaches any third party’s rights or any law.

We can cancel or suspend your access to TheZoo.London at any time for any reason, but in particular if you have not complied with any of these terms, or any instructions or policies that we issue from time to time. You can cancel your account at any time by telling us or by logging in and following the process indicated.

General information only

TheZoo.London does not provide advice. If we provide information or reviews, then these materials are for research and general interest only and should not be relied upon to make specific decisions. If you require advice, then you should consult an expert or professional who can advise on your individual circumstances.

Personal use only

You can browse, save, or print material on the Websites for your own personal use and to share with friends, family, or colleagues. You can also search for a service provider for your trade or profession. You must not copy significant parts of, “scrape,” adapt, republish, reuse, or use commercially any part of the Websites. You must not create any hypertext links, frames, embedding, or any other links between this site and any other site without our permission.


All use you make of the information on the Websites is at your own risk. To the maximum extent permitted by law, TheZoo.London excludes all liability for any loss or damage, including for loss of business, reputation, or profit of any kind, arising from your use of our services, inability to use them, reliance on them, or any action or decision anyone may take as a result of them. TheZoo.London excludes all representations, warranties, and implied terms in relation to the information on the Websites, including that it will be accurate, complete, up-to-date, error-free, or free from viruses or other harmful code.